366bt Privacy Policy — How We Handle Your Personal Data
We are committed to protecting your privacy. This policy explains what data we collect, why we collect it, how it is used, and the rights you hold over your own information.
1. Introduction
366bt ("we", "us", "our", "the Platform") operates the online casino and sports betting platform at 366bt.org. We take the privacy of our players seriously. This Privacy Policy sets out in clear, plain language the personal information we collect from users of the 366bt platform, the purposes for which that information is processed, the legal basis on which we rely to process it, how long we retain it, and the rights you have in relation to your personal data. This policy applies to all registered players, website visitors, and any other individuals whose personal data is processed in connection with the 366bt platform.
By registering an account on 366bt or by continuing to use the platform after this policy has been published or updated, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to the terms of this Privacy Policy, you should not use the 366bt platform.
2. Information We Collect
366bt collects personal data through several channels: directly from you when you register or interact with the platform, automatically when you use the platform, and from third-party identity verification and payment processing partners. The categories of personal data we collect are as follows:
Identity & Registration Data
Full name, date of birth, gender, nationality, residential address, mobile number, and email address. This information is collected at the time of account registration and is used for account management, identity verification (KYC), and responsible gaming compliance.
Financial & Payment Data
Mobile money account identifiers (bKash, Nagad, Rocket, Upay) and bank account details where bank transfer is used. We do not store full payment credentials on our servers — payment processing is handled by our payment partners in accordance with their own security and data protection standards. We retain transaction records (amounts, dates, payment method type) for accounting, audit, and anti-money-laundering compliance purposes.
Device & Technical Data
IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session duration. This data is collected automatically when you access the 366bt platform and is used for platform security, fraud detection, technical troubleshooting, and aggregate analytics to improve the platform experience.
Gaming & Betting Activity
Game history, bet amounts, win and loss records, session durations, bonus usage, and responsible gaming limit settings. This data allows 366bt to operate the platform fairly, settle disputes, identify potentially problematic gambling patterns, and tailor responsible gaming interventions where appropriate.
Communications Data
Records of communications between you and 366bt customer support, including support tickets, chat transcripts, and email correspondence. These records are retained to resolve disputes, improve support quality, and maintain an audit trail of account-related interactions.
3. How We Use Your Information
366bt uses the personal data we collect for the following purposes. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your explicit consent:
- Account creation, identity verification, and ongoing account management, including processing deposits, withdrawals, and bonus credits.
- KYC and anti-money-laundering compliance, including age verification to ensure that all players meet the 21+ minimum age requirement.
- Fraud detection, security monitoring, and the investigation of suspected breaches of our Terms & Conditions, including detection of multi-accounting and bonus abuse.
- Responsible gaming monitoring, including identifying patterns of play that may indicate problem gambling behaviour, and delivering timely interventions such as deposit limit suggestions or cooling-off prompts.
- Delivering promotional communications and personalised bonus offers where you have opted in to receive marketing messages. You may opt out of marketing communications at any time by contacting support.
- Platform analytics and technical improvement — aggregate, anonymised usage data is used to identify bugs, improve load times, optimise the mobile experience, and plan future platform features.
366bt will not use your personal data for automated decision-making that produces significant legal or similarly significant effects on you without first providing you with a meaningful explanation of the logic involved and a mechanism for human review of that decision.
4. Legal Basis for Processing Your Data
366bt processes your personal data on the following legal bases:
- Contractual necessity: the majority of data processing on 366bt is necessary to perform the contract between you and 366bt — operating your account, processing transactions, settling bets, and providing customer support.
- Legal obligation: certain data processing is required by law, including anti-money-laundering checks, age verification, KYC obligations, and record-keeping for financial regulatory compliance.
- Legitimate interests: fraud detection, platform security, responsible gaming monitoring, and aggregate analytics are carried out on the basis of 366bt's legitimate interests in operating a safe and fair platform, provided those interests are not overridden by your privacy rights.
- Consent: where 366bt processes your data for marketing communications or any purpose that is not covered by one of the above bases, we will ask for your explicit consent in advance. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5. How We Share Your Information
366bt does not sell your personal data. We share personal data with third parties only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
- Payment processors: bKash, Nagad, Rocket, Upay, and banking partners receive only the transaction data necessary to process your deposit or withdrawal. These partners operate under their own privacy policies and are bound by applicable financial regulations.
- Identity verification providers: where KYC verification requires document-based identity checks, we work with third-party identity verification services. These providers process your identity documents solely for the purpose of confirming your identity and age and are contractually bound to data protection standards.
- Game technology providers: game studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe) may receive your player ID and session token to authenticate and operate game sessions. They do not receive your full personal profile or payment details.
- Regulatory and law enforcement authorities: 366bt may be required by law to disclose personal data to government bodies, financial regulators, or law enforcement agencies. Such disclosures are made only where legally compelled and to the minimum extent required.
6. Cookies & Tracking Technologies
366bt uses cookies and similar tracking technologies to operate certain essential platform functions and to gather aggregate analytical data about how the platform is used. The cookies we deploy fall into the following categories:
- Essential cookies: these are strictly necessary for the platform to function. They manage your login session, maintain your account authentication state, and remember your language preferences. The platform cannot operate without these cookies and no consent is required for their use.
- Analytics cookies: these collect anonymised data about which pages are visited, how long users stay on each section, and which features are used most frequently. This data is used in aggregate form only and cannot be used to identify individual players. Analytics cookies require your consent and can be declined without affecting core platform functionality.
- Security cookies: these are used to detect and prevent fraudulent login attempts, identify unusual account activity, and support our anti-fraud systems. They form part of our essential security infrastructure and are necessary for the protection of your account.
You can manage cookie preferences through your browser settings. Note that disabling essential or security cookies may affect your ability to log in to and use the 366bt platform correctly. 366bt does not use third-party advertising cookies or cross-site tracking technologies.
7. Your Data Rights
You have the following rights in relation to the personal data that 366bt holds about you. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within 30 days.
Right to Access
Request a copy of the personal data 366bt holds about you, including a summary of how it is used.
Right to Rectification
Request correction of inaccurate or incomplete personal data held on your account. Certain data corrections may require verification documents.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Right to Object
Object to the processing of your personal data where that processing is based on legitimate interests, including profiling for responsible gaming monitoring purposes.
Right to Portability
Request a structured, machine-readable copy of the personal data you have provided to 366bt, where processing is based on consent or contractual necessity.
Right to Restrict Processing
Request that 366bt restricts processing of your data in certain circumstances, for example while a rectification request is being investigated.
To exercise any of the above rights, email our support team at [email protected] with the subject line "Data Rights Request" and include your registered account name and mobile number so we can verify your identity before processing your request. We aim to respond within 30 calendar days. Where a request is complex or numerous, we may extend this period by a further 30 days with notice.
8. Data Security
366bt implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes SSL/TLS encryption on all data transmissions between your device and our servers, encrypted storage of sensitive account data, access controls that restrict personal data access to authorised personnel only, regular security reviews and penetration testing of platform infrastructure, and automated monitoring systems for unusual login attempts and suspicious account activity.
While 366bt takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security against all threats. You are responsible for keeping your login credentials confidential and for ensuring that your device is not accessed by unauthorised persons. If you suspect that your account has been compromised, please contact [email protected] immediately.
9. Data Retention
366bt retains your personal data for as long as your account remains active and for a defined period after account closure. The specific retention periods that apply are: account registration and identity data is retained for a minimum of five years after account closure to meet anti-money-laundering record-keeping requirements; transaction records are retained for a minimum of five years from the date of the transaction; communications with customer support are retained for three years; device and technical log data is retained for 12 months; marketing consent records are retained for three years from the date consent was given or withdrawn.
After the applicable retention period has elapsed, 366bt will securely delete or anonymise your personal data so that it can no longer be linked to you as an individual. Where data has been anonymised, 366bt may retain it indefinitely in aggregate form for statistical and platform improvement purposes.
10. Protection of Minors
366bt is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 21. If you are under 21 years of age, you must not register an account or use any part of the 366bt platform. If 366bt discovers that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, all funds will be withheld pending investigation, and the personal data will be deleted as soon as practicable. If you are a parent or guardian and believe that a person under your care has registered on 366bt, please contact us immediately at [email protected] so that we can take appropriate action.
11. Changes to This Privacy Policy
366bt reserves the right to update or modify this Privacy Policy at any time. When we make material changes — that is, changes that meaningfully affect how we collect, use, or share your personal data — we will endeavour to notify registered players via a notice on the platform or by email to the address registered on the account, at least 14 days before the changes take effect.
The effective date displayed at the top of this policy always indicates when it was last revised. Your continued use of the 366bt platform after revised Terms take effect constitutes acceptance of the updated Privacy Policy. We recommend reviewing this page periodically so that you remain informed about how your data is being handled.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which 366bt handles your personal data, please contact our data support team. We treat all privacy enquiries seriously and will respond promptly.
Email us at: [email protected]
Want to Know More About 366bt?
Learn about our mission, values, and commitment to Bangladeshi players — or visit our FAQ for quick answers to common questions about your account and privacy.
About 366bt Visit Our FAQ